Contact information

We love hearing from our Bearbest family! Whether you have a question, feedback, or just want to share a photo of your new bear, we’re here to help.

How to Reach Us:

• Email: support@Bearbest.store
• Phone: (866) 915-9423
• Mailing Address: 6 Rue Gilles, L'Île-Bizard-Sainte-Geneviève, QC H9E 1E7, Canada

Customer Service Hours:

• Monday–Friday: 9:00 AM – 6:00 PM (EST)
• Weekends and holidays: responses may be delayed

We promise to respond to your inquiries within 24–48 hours. Our friendly team loves helping customers find the perfect cuddly companion!